APC Services
Introduction to APC by Schneider Electric
APC by Schneider Electric stands as one of the world’s leading providers of uninterruptible power supply (UPS) systems, offering reliable power protection solutions ranging from compact 500VA units for home offices to robust 200kVA systems for enterprise-level data centers. In Uzbekistan, APC has established itself as a trusted brand for businesses seeking dependable power backup solutions in a region where power fluctuations and outages can significantly impact operations.
Our APC Repair Expertise
With over a decade of specialized experience servicing APC UPS systems throughout Uzbekistan, our technical team has developed comprehensive knowledge of the entire APC product line. We’ve invested in factory-certified training programs directly from Schneider Electric, ensuring our repair methodologies align with manufacturer specifications and best practices.
Diagnostic Capabilities
Our facility features advanced diagnostic equipment specifically calibrated for APC systems, including:
- Digital oscilloscopes for waveform analysis
- Specialized load banks for capacity testing
- Infrared thermal imaging for component-level fault detection
- Battery analyzers for detailed cell assessment
- APC InfraStruxure management software integration
This technological foundation allows us to quickly identify issues across the entire APC product range, from simple battery replacements to complex logic board failures.
APC Models We Service
Our repair capabilities extend across the complete APC UPS portfolio available in Uzbekistan:
Small to Medium Business Solutions
- Back-UPS series (500VA-1500VA)
- Smart-UPS series (750VA-5000VA)
- Smart-UPS Online series (1000VA-20kVA)
- Easy UPS series
Enterprise-Grade Systems
- Symmetra UPS systems (4-200kVA)
- Galaxy VS and Galaxy VM series
- MGE Galaxy 3500, 5500, and 7000 series
- APC Silcon series
Network Management Cards and Accessories
- AP9630, AP9631 management cards
- Environmental monitoring units
- Rack PDUs and transfer switches
Common APC Issues We Resolve
Through years of servicing thousands of APC units across Uzbekistan, we’ve developed specialized repair protocols for recurring issues:
Battery-Related Problems
- Premature battery failure due to Uzbekistan’s temperature fluctuations
- Battery calibration and runtime optimization
- Cell balancing in larger systems
- Replacement with genuine APC batteries or compatible alternatives
Power Electronics Repairs
- IGBT module replacement in online double-conversion models
- Capacitor reforming and replacement
- Control board repair and microcontroller reprogramming
- Inverter and rectifier circuit troubleshooting
Cooling System Maintenance
- Fan replacement and lubrication
- Airflow optimization
- Dust removal and prevention systems
- Thermal compound replacement on heat-generating components
Software and Firmware Solutions
- Network card configuration
- Firmware updates to address security vulnerabilities
- PowerChute integration with local network environments
- Custom alert configuration for Uzbekistan’s specific power conditions
Our APC Repair Process
Our systematic approach to APC UPS repair ensures consistent results:
- Initial Assessment: Comprehensive evaluation including load testing and battery analysis
- Detailed Diagnosis: Component-level troubleshooting using manufacturer diagnostic tools
- Repair Proposal: Transparent cost estimate with multiple repair options
- Expert Repair: Service performed by APC-certified technicians using genuine parts
- Quality Assurance: Rigorous post-repair testing under simulated load conditions
- Client Demonstration: On-site verification of proper operation with client systems
- Documentation: Detailed service reports and recommended maintenance schedules
Preventative Maintenance Programs for APC Systems
We offer tailored maintenance contracts specifically designed for Uzbekistan’s operating environment:
Quarterly Service Package
- Battery health assessment
- Dust removal from critical components
- Firmware update verification
- Event log analysis to identify potential issues
- Environmental condition assessment
Bi-annual Comprehensive Service
- Complete system disassembly and internal cleaning
- Capacitor health verification
- Fan replacement as needed
- Battery load testing
- Power quality analysis at installation site
- Thermal scanning of all power components
Emergency Response Program
- 24/7 technical support hotline
- 4-hour on-site response in Tashkent
- Next-day response in regional centers
- Temporary replacement units available
Case Studies: APC Repairs in Uzbekistan
Banking Sector Success
When one of Uzbekistan’s largest banks experienced critical failures across multiple Symmetra PX 40kVA systems, our team identified a systemic issue with the power distribution boards affected by harmonic distortion from nearby equipment. We implemented a custom filtering solution that not only resolved the immediate failures but improved overall system efficiency by 7%.
Telecommunications Provider
A major telecommunications provider in Samarkand faced recurring shutdowns of their APC Galaxy VS 100kVA systems during summer months. Our analysis revealed inadequate cooling capacity exacerbated by dust accumulation. We designed and installed supplementary cooling systems and implemented quarterly maintenance protocols, resulting in zero unplanned outages over the subsequent two years.
Manufacturing Facility
A pharmaceutical manufacturing facility in Namangan experienced battery failures in their APC Smart-UPS RT 10kVA systems well before expected end-of-life. Our investigation identified voltage regulation issues in the facility’s power supply. By installing appropriate conditioning equipment and reconfiguring the UPS charging parameters, we extended battery life by over 40%.
Why Choose Us for APC UPS Repairs in Uzbekistan
- Certified Expertise: Our technicians hold current APC by Schneider Electric certifications
- Genuine Parts: Direct supply chain relationship with Schneider Electric
- Comprehensive Warranty: All repairs backed by our exclusive 18-month service guarantee
- Nationwide Coverage: Service centers in Tashkent, Samarkand, Namangan, and Bukhara
- Multilingual Support: Technical assistance available in Uzbek, Russian, and English
- Environmental Responsibility: Proper recycling of batteries and electronic components
- Transparent Pricing: No hidden costs or unnecessary part replacements
Contact Our APC Specialists
Our dedicated APC repair division is ready to address your UPS maintenance and repair needs throughout Uzbekistan. Whether you’re experiencing an emergency failure or seeking to establish a preventative maintenance program, our specialists can develop a solution tailored to your specific requirements.
For immediate assistance with APC by Schneider Electric UPS systems, contact our 24/7 support center or schedule a comprehensive site assessment with our certified technicians.
Trust your critical power infrastructure to Uzbekistan’s most experienced APC service provider – where technical excellence meets uncompromising reliability.